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Delivery


HOW TO CALCULATE YOUR DELIVERY CHARGE

We offer a delivery service to a number of local postcodes listed below.

DELIVERY CHARGES

£10 - TS1, TS2, TS3, TS4, TS5, TS7, TS17

£15 - TS6, TS8, TS9, TS10, TS11, TS14, TS15, TS16, TS18, TS19, TS20, TS22, TS23

£20 - TS12, TS21, TS24, TS25, TS26

£25 - TS13, TS27, TS28, TS29, DL1, DL2, DL3

£30 - DL4, DL5, DL6, DL7

£40 - YO1, YO7, YO18, YO21, YO22, YO61, YO62, DH1, DH2, DH3, DH4, DH5

FREE SUPER SAVER DELIVERY

Super Saver deliveries are FREE of charge. You will qualify for Super Saver delivery if your order total is over £300 to selected TS Postcodes below.

TS1, TS2, TS3, TS4, TS5, TS7, TS17  

SHAPED AROUND YOU

Stock items are available for delivery within 2 days.  When your order is ready to be dispatched, you will be normally be contacted by telephone, to arrange a delivery date that suits you. With all orders we try to be as flexible as possible, so if a suggested date is not suitable for you, then let us know and we will do our best to re-arrange it. It is always recommended that you refer to delivery lead times on each individual product page, to give you an idea of when to expect delivery.

Once an order is dispatched from us, you will receive an 'order dispatched' status update email, this will give you full details on when to expect delivery of your goods.

IF YOU REQUIRE AN URGENT DELIVERY, PLEASE CONTACT US BEFORE PLACING YOUR ORDER TO CHECK AVAILABILITY.

ON THE DAY

As standard, our drivers will deliver your items to your specified delivery address and carry them into a room of your choice. Please let us know if there is likely to be any access problems, and we will inform the driver for you. If we are unable to deliver your order because you were not available, you may be liable for a re-delivery charge. While problems with deliveries are extremely rare, we always recommend that orders should be checked when they arrive for any obvious sign of damage or unsuitability.

We instruct all drivers to allow our customers time to quickly check their goods, but understand it is not always possible to immediately do so. If you cannot check the goods upon delivery, then we kindly ask that you sign for the delivery note as not checked and inform us of any damages or issues within the first 24 hours of receiving them. Informing us within 24 hours will ensure we can swiftly resolve any issues and replace the goods if necessary.

CLICK AND COLLECT

All orders can also be collected in store FREE of charge. Simply add the items you wish to purchase to your basket and select 'Collect in Store' from the shipping drop down box. Your order will be available to collect in store from us the next working day, unless otherwise stated on the individual product page. When collecting your order, please bring a valid form of ID, signature and a copy of your order acknowledgement email. If you are sending someone to collect your order for you, please email us first to let us know the name of the person who will be collecting your goods and ensure they are accompanied by the above items. Always check with us before setting off, to ensure your goods are ready for collection.

Our branch address for collection is:

G W Leader Ltd
116 Newport Road
Middlesbrough
TS1 5JF

PLANNING YOUR JOB

We highly recommend that you do not book in tradespeople to complete a job involving your goods before you actually receive the delivery. We cannot be held responsible for any costs incurred due to delays in shipping.